UPCOMING PEER LEARNING CYCLES
JUNE
15th - 19th
SEPTEMBER
21st- 25th
DECEMBER
14th - 18th
HOW DOES IT WORK?
Our Peer Learning cycles are video conference based. You can either share your inspiration, or learn from others or do both. Our cycles run one week and follow a strict schedule.
You can upload your inspiration on Monday. You can pick a best practice on Wednesday and all the video conferences run on Friday. Joining takes approximately two hours and is free of charge.
CYCLE SCHEDULE
MONDAY
Upload your inspiration
30 minutes
WEDNESDAY
Pick a Best Practice
30 minutes
THURSDAY
Install and test Video app
15 minutes
FRIDAY
Run video conference
45 minutes
BEST PRACTICE EXAMPLES
How to make my team more CUSTOMER CENTRIC ?
GET THE CUSTOMER IN
The time we talk about customers is usually more than the time we spend talking with customers. Involving the customer in the main strategic projects helps to better understand the customer’s needs, but also to better align the team.
Instead of sending team members to the customer, it’s very refreshing to invite your customer to join two to four of your team meetings every year. This applies to both external and internal customers. For many internal-customer facing teams, it’s already an interesting exercise to define who the customer exactly is.
DEMO - PEER LEARNING PROCESS
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